Account deletion
Delete your Steadory account
You can start deletion inside Steadory. If you cannot sign in, you can request help from this page without reinstalling the app.
If you can sign in
- Open Steadory and choose More.
- Open Account and choose Delete account.
- Review what will happen to each shared care space.
- Confirm each ownership, transfer, leave, or whole-space deletion choice.
- Sign in again and confirm the deletion request.
Deletion may take time while Steadory stops processing, removes active information, and confirms applicable service-provider deletion. The app shows the request status.
If you cannot sign in
Email steadory@bluein.green with the subject “Steadory account deletion request.” Do not include care details, documents, policy numbers, passwords, access codes, or purchase receipts.
We will use a separate identity check. Our first reply will not confirm whether an email address has a Steadory account.
What deletion covers
- Your Steadory identity, active profile, sessions, and device registrations.
- Care spaces and information that you choose and are allowed to delete.
- Your applicable current subscription record and provider customer record.
- Current and older versions of files under the deleted account's owned scope.
Information in a shared care space may remain when another authorized member owns or keeps that space. Apple or Google subscriptions are controlled by the store and may need to be canceled separately.
What may remain temporarily
Encrypted recovery copies are isolated from ordinary use and age out under the configured backup schedule. During the current test, DynamoDB recovery history is configured for 35 days. A minimal completion receipt and privacy-safe audit record may remain where needed to prove deletion, prevent repeated work, protect the service, or meet legal duties.
Read the Steadory privacy notice for more information.